You are hereLearning ZoneCourse details

Conciliation Skills - Effective Mediation and Negotiation in Work with Families

This 2 day course gives practitioners knowledge and understanding of the underlying skills involved in negotiation and mediation, and the confidence to use these skills with families.

Multi-session course for

All front-line practitioners, who work with parents, children or families experiencing conflict.

Presented by

- Hampshire Educational Psychology

 Course pre requisite

  • A short pre-course questionnaire will be sent to you which you will be asked to send back to course leaders prior to the training.This will be sent with the joining instructions for the course.

 Participants will be able to 

  • Further develop skills in effective communication and building rapport
  • Better prepare for tricky discussions and meetings
  • Handle objections in a constructive way
  • Consider the elements of principled negotiation
  • Develop personal knowledge, skills and understanding of conciliation and mediation techniques and strategies

 Learning outcomes will be adjusted to meet the delegates' learning needs, identified through the pre course questionnaire.

 Course content and methodology

There will be some presentation by the trainers but the course will be highly participative, involving discussion, practical activities and group work

Intended impact on practice

Enable practitioners to achieve more positive outcomes for families


Other Booking Information

Full cost of training £200

Voluntary Sector £140

Free to staff in the C&F branch of CSD

HCC staff should book a place online.  Guide for online booking

Non HCC staff please submit this application form

All charged bookings are subject to a late cancellation fee.  Please exercise responsible booking practice and see our Cancellation Policy for full details.  Notification of any changes to bookings must be sent by email to



Provided by: Children's Services Workforce Development Team

Course code: XXCK0129

Subscribers: £0