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HSCB - Working with Hostile Families and Disguised Compliance

This training will equip practitioners to understand the context and their responsibilities when working with hostile, resistant families and those who use disguised compliance. It is training which highlights to practitioners the importance of reflective, critical, analytical practice and the importance of regular supervision, and offers techniques and approaches to help practitioners to develop resilient strategies when working with complex families. This course is a level 2/3 course as defined by the HSCB training policy.

One day course for

HSCB partners

Presented by

Sue Woolmore, Sandstories

Learning Outcomes:

  • To be able to explore strategies for maintaining a child centred and ‘authoritative’ approach with resistant families, without losing empathy and compassion
  • Experiential lived experience in a family setting providing practitioners the opportunity to observe family setting from other perspectives

  • Increase awareness for practitioners and the risk of desensitization whereby they become part of the family script and inadvertently collude with the family issues in relation to neglect.  To be able to recognise the characteristics and behaviours of families and professionals who are engaged in a ‘resistant’ relationship

  • To be better equipped to recognise ‘disguised compliance’ in families, particularly where child neglect is a concern

  • To understand the importance of attachment history in family behaviours

  • To understand the crucial role of reflective supervision for frontline practitioners

  • To understand better the impact of fear and stress on infant resilience and survival

  • To be better equipped to wrestle with the question, “How long should we keep trying with this family?"


Course attendance fees:

Hampshire Safeguarding Children Board (HSCB) offer free training to their partner agencies*.  In the case of non-attendance or cancellation within 48 hours of an event a fee of £120 will be incurred.  This fee will be waived if a substitute delegate is sent instead but you must let us know if this happens.  All cancellations or changes must be sent in writing to

*HSCB Partner agencies = Hampshire County Council including Schools and Colleges –Hampshire Early Years Settings and Childminders - Hampshire Constabulary - National Probation Service – Hampshire & IOW Community Rehabilitation Company – CAFCASS – NHS Hampshire CCGs including GPs– Basingstoke & Deane Borough Council – East Hampshire District Council – Eastleigh Borough Council – Fareham Borough Council – Gosport Borough Council – Hart District Council – Havant Borough Council – New Forest District Council – Rushmoor Borough Council – Test Valley Borough Council – Winchester City Council – Hampshire Fire & Rescue – Hampshire Armed Forces

Training is open to other agencies and individuals at a cost of £120 per delegate, please supply a name and address for invoicing purposes when booking.

HSCB - Training & Development webpage

Other Booking Information

Please ensure you have read and understood the 'Course attendance fees' section above

IBC Users should book on-line - if you experience any difficulty please consult the Learning Zone Help pages in the first instance.  If you are unable to resolve your problem please email stating the nature of your issue.

Those without on-line access should book using this  application form

Foster Carers: Use this  application form after liaising with your FPSW



Provided by: Children's Services Workforce Development Team

Course code: HSCB0006

Subscribers: £0